Bookings and payments.

Confirmation.

Bookings cannot normally be confirmed more than 12 months in advance. To confirm a booking, you must return a signed contract along with a £50.00 deposit. Once we receive and process the contract and deposit, we will contact you to confirm the booking.

Cancellation.

The deposit is non-refundable. Cancellation of your event within 7 days will incur a charge of up to 25% of the booking fee. Cancellation within 48 hours will result in 50% of the booking fee being charged.

Payment.

Payment can be made in cash or by cheque payable to MnM Productions Limited. Fees should be paid by the end of the performance. Any cancellation fees or bank charges incurred due to returned cheques will be invoiced and should be paid within 14 days of the invoice date. Receipts are available on request. mix’n’mac events is not VAT registered.

Venue requirements.

Stage area.

We require stage space (not necessarily raised) of approximately 10m by 10m to accommodate ourselves and our equipment. Additionally, we will require 2 standard UK 13A mains sockets within 5m of the stage.

Access and parking.

If the venue to be used is not on the ground floor, please let us know in advance. We appreciate provision of a drop-off point on arrival, as the gear is heavy. This point should also be available at the end of the event for load-out. Parking facilities should be provided for at least one vehicle.

Scheduling.

Get-in.

It takes us a minimum of 1 hour to bring the equipment into the venue and set it up, assuming access is straightforward.

Get-out.

Similarly, it takes us about 45 minutes to break down the equipment and remove it from the venue, again assuming the route is straightforward.

Sundry requirements.

mix’n’mac staff are fuelled on a strict diet of coffee (white with 1 sugar) and Irn Bru. If there is food provided for the audience during the event we would prefer not to queue with the audience and respectfully request a quantity of food be apportioned on our behalf and delivered to us. If no food is provided for the audience then a suitable quantity of reasonable quality sandwiches will suffice.

If your event is more than 100 miles from our Edinburgh base, we will require overnight accommodation somewhere. However, a budget hotel will suffice, so this will add around £50 to the final invoice total.

From time to time we may take photographs for use in future publicity material. Please let us know in advance if you would prefer us not to photograph your event or guests.